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Ordering Information FREE SHIPPING in the U.S. !!
Our website does not automatically remove an item when we are sold out, because we sell in our brick and mortar store as well as the internet. The 2 systems are not integrated. Therefore, your order will be reviewed for out of stock items, etc and you will be notified by Email what items were shipped to you, your tracking #, total charge and any shipping charges that may apply. CONDITION: All glassware is in excellent condition, unless noted AS IS in the description. PAYMENT: You may pay by Visa, Master Card, Discover, or American Express. If you wish to send a check or money order, please call us toll free to place your order @ 1-888-818-6861. SHIPPING: SHIPPIS IS FREE in the continental .U.S. on all orders !! We ship UPS or USPS , whichever is least expensive All others shipping alternatives ( second day air, next day air, etc) will be billed to the customer. All other destinations are sent U.S.P.S. Priority Insured, or Global Priority if International at the customers' expense. We prefer to ship UPS , insured in the continental U.S. Thus it is important that you include your street address, not a PO Box because UPS cannot deliver to PO Boxes.
Return Policy: We want you to be completely satisfied with your purchase. But if you are not, for any reason, simply send it back within 14 days of ordering for exchange or full refund of the item price. Shipping charges if incurred, are non-refundable Damage: If your item is damages when you receive it, please contact us immediately. Please do not contact UPS/USPS. We will handle the claim. We will have the item picked up and returned to us. We will replace the item if we can, or issue a refund if no replacement is available. Please keep the box and all packing materials and broken item, as UPS will need to pick them up for inspection. LAYAWAY POLICY Under $100 ~ 1/2 Down ~ Balance due in 30 days Over $100 ~ 1/3 Down ~ 1/3 payment due in 30 days ~ final 1/3 payment due in 60 days We can make special arrangements for large purchases as well. Please call or Email if you need special terms. We are flexible!! |